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productronica 2025: iTAC Presents AI-supported Knowledge Platform for Connected Production
October 29, 2025 | iTAC Software AGEstimated reading time: 2 minutes
In modern manufacturing facilities, valuable knowledge is stored in systems, documents, and the minds of employees – often fragmented, isolated, and not centrally available. With the new chatbot iTAC.CATi, MES/MOM provider iTAC Software AG is presenting an AI-supported platform at productronica in Hall A3/342 that intelligently links this knowledge. iTAC product manuals, customer-specific instructions, and live MES data are brought together in a central, context-based knowledge base. The goal: “Living Knowledge” – a learning, secure, and always available source of information for production.
With CATi (Cognitive Agent for Technology and Innovation), iTAC addresses key challenges in modern manufacturing: machines and systems often operate in isolation, interfaces are costly to integrate, and relevant data is scattered across different formats and applications. Problems often occur after production stoppages, alarms remain without context, and decisions are based on incomplete information. At the same time, valuable practical experience is lost because it is not systematically recorded and shared.
iTAC.CATi closes these gaps by creating a shared, context-based knowledge base that seamlessly connects data, documents, and human expertise. Knowledge is made available where it is needed – directly in production, in real time, and without detours. This allows decisions to be made on a more informed basis, errors to be detected more quickly, and processes to be designed more efficiently.
“With the CATi chatbot, we bring knowledge directly to the shop floor. Our customers get a solution that combines experience, documentation, and live data into a living knowledge network. This is the next step toward self-learning, secure, and connected manufacturing,” explains Andreas Zerfas, VP Production Management at iTAC Software AG.
Local AI and edge computing for secure knowledge delivery
CATi uses local AI models, knowledge graphs, and edge computing to provide information immediately and securely – without a cloud connection and with full data sovereignty.
The platform offers targeted support to all stakeholders: executives gain transparency into processes and key performance indicators, line managers receive well-founded recommendations for action, and shop floor employees have access to clear, multilingual instructions. An intuitive conversational interface allows questions to be asked in natural language – CATi immediately provides accurate, context-sensitive answers.
Holistic ecosystem for smart manufacturing
iTAC.CATi is an intelligent AI-supported chatbot that complements the company's existing portfolio, which includes the modular iTAC.MOM.Suite and iTAC.MA.Suite. Together, these solutions form a consistent basis for networked, transparent, and data-driven production.
iTAC pursues a holistic approach: production errors should be reduced, downtime minimized, and decisions accelerated. The combination of machine integration, real-time data analysis, local AI, and context-based knowledge provision creates a powerful ecosystem for smart manufacturing. With CATi, production processes become more transparent, efficient, and resilient – knowledge becomes a productive factor, available at all times, secure, and context-related.
iTAC will showcase its full range of services at productronica in Hall A3/342.
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