It’s Only Common Sense: How AI Consumes the Electronics Supply Chain
AI may live in the cloud, but there is nothing light or invisible about the infrastructure supporting it. Everything about it requires a staggering amount of physical hardware, from the PCB to the substrate, power supplies, and even engineering talent. AI is not merely changing software. It is eating the electronics supply chain.
This demand is already influencing where manufacturers invest, which customers receive priority, and how critical resources are allocated. The largest technology companies are spending billions of dollars to build AI infrastructure, and they are not waiting politely at the back of the line. They are using their enormous purchasing power to reserve capacity, secure materials, and command the attention of the world’s most advanced suppliers.
That has consequences for everyone else.
All of the industries we serve require many of the same materials, technologies, and manufacturing resources. We are competing against the biggest and best-funded companies in the world. This does not mean every company will suddenly be unable to buy circuit boards or components. But the rules are changing, and smaller customers may discover that they are no longer first in line. You’re going to see longer lead times, or a supplier that prioritizes customers with significantly larger volumes and longer commitments over your modest annual program.
The customer who waits until the purchase order is ready may already be too late, and this is where the professional PCB and PCBA salesperson comes in.
As I mentioned in my column last week, don’t just call up and ask, “Do you have anything I can quote?” As a professional, your call should include, “Here is what we are seeing, how it could affect your program, and what we should do now.”
You must understand how AI demand moves through the electronics supply chain. You don’t have to become an AI expert, but you must recognize which materials, components, technologies, and manufacturing processes your customers are likely to face pressure. Understand which suppliers are expanding capacity, where lead times are moving, and which alternative materials or sources could protect a customer’s program.
In some cases, it could be more valuable than a slightly lower price. Here are some tips to encourage your customers:
Forecast Earlier
I know forecasting can be difficult. Customers do not always know what they will need six or 12months from now. Programs change, budgets move, designs evolve, and end-market demand fluctuates, but an imperfect forecast is still better than complete silence.
Manufacturers cannot reserve capacity for demand they cannot see.
A professional salesperson should help the customer communicate future requirements by product family, technology, approximate volume, material type, and anticipated timing. This is not about forcing the customer into commitments they are not ready to make. Create enough visibility to identify potential trouble before it becomes an emergency.
Capacity Planning
If a customer has a critical program coming next year, the conversation about capacity should begin now. Can the existing supplier support it? Does that supplier have the right equipment and personnel? Is capacity being reserved for larger AI-related programs? Are there bottleneck processes that could limit production even if the factory has plenty of general floor space?
Remember, a factory can have available capacity and still lack the specific capacity your customer needs. The right drilling equipment, lamination cycles, plating capability, imaging technology, assembly equipment, inspection systems, or test resources may already be heavily committed.
You should also encourage customers to qualify alternatives before they are needed. Examples include alternative laminates, copper weights, surface finishes, components, factories, assembly partners, and geographic regions. Qualification takes time, especially in defense, aerospace, medical, automotive, and other highly regulated markets. Trying to qualify a substitute after production has stopped is one of the most expensive ways to manage risk.
Do the work while you still have choices.
Build Stronger Relationships
Build relationships with engineering and supply-chain teams. The purchasing department may issue the purchase order, but engineering often determines whether an alternate material or design modification is acceptable. Salespeople who can bring purchasing, engineering, quality, operations, and suppliers together will become far more valuable than those who simply carry quotations back and forth.
You need to see around corners, so study the electronics supply chain, speak regularly with material and component suppliers, track changes in lead times, and warn customers before problems become obvious to everyone. When everyone knows there is a shortage, you are already late.
Our job is to help customers prepare by finding out where capacity is going, learning which resources are tightening, and then helping customers forecast earlier, reserve critical capacity, approve alternatives, and communicate their future demand. Become the person who brings clarity when the market becomes confusing.
It’s only common sense.
Dan Beaulieu is president of D.B. Management Group.