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Standard of Excellence: Anticipating Customer Needs Early and Often

03/26/2025 | Anaya Vardya -- Column: Standard of Excellence
Successful companies don’t simply respond to customer needs, they anticipate them. The heart of excellent customer service lies in being proactive, where businesses foresee challenges, provide solutions, and create opportunities before customers know they need them. Here are seven ways to anticipate customer needs and implement them to ensure successful outcomes.

IDC Enters a New Era of Growth and Innovation Following Foundry Sale

03/21/2025 | IDC
International Data Group (IDG), a leading market intelligence and data company, today announced the completion of the sale of Foundry – a portfolio of editorial brands, awards, events, and marketing services — to Regent, a global private equity firm focused on innovating and transforming businesses.

GPV Launches First Stand-alone ESG Report

03/19/2025 | GPV
GPV, a global electronics manufacturing services (EMS) provider, announced the release of its first stand-alone Environmental, Social, and Governance (ESG) report. This milestone publication underscores GPV's dedication to integrating sustainability into its core business strategy.

DuPont Announces CEO and Non-Executive Chair for the Planned Independent Electronics Company

03/17/2025 | DuPont
DuPont announced Jon Kemp, President, DuPont Electronics & Industrial will be the Chief Executive Officer and a member of the board of directors for the future independent Electronics public company that will be created following its intended spin-off from DuPont.

Flex Named 2025 World's Most Ethical Companies Honoree for the Third Consecutive Year

03/12/2025 | Flex
Flex announced its recognition as one of the 2025 World's Most Ethical Companies® by Ethisphere, a global leader in defining and advancing the standards of ethical business practices.
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