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Standard of Excellence: The Power of Personalization in Customer Care

02/19/2025 | Anaya Vardya -- Column: Standard of Excellence
Providing outstanding customer care is essential, yet many companies struggle to deliver service that leaves a lasting, positive impression. The secret lies in personalization. When you tailor your services to meet the unique needs of your customers, you win their loyalty and position yourself as a partner in their success. Here’s how personalization can transform your customer care strategy and elevate your business.

Facing the Future: The Evolution of the North American PCB Industry

02/12/2025 | Prashant Patel -- Column: Facing the Future
To get a clear look at the future, we must take a glimpse at the past. The North American printed circuit board (PCB) industry has transformed dramatically over the years. Once a powerhouse of global manufacturing, it now stands at a crossroads, driven by challenges, innovation, and the relentless pace of technological change. Understanding the history, evolution, and future of the North American PCB market is essential to appreciating its role in the global electronics ecosystem.  

A3 Reports North American Robotics Market Holds Steady in 2024 Amid Sectoral Variability

02/05/2025 | BUSINESS WIRE
The North American robotics market demonstrated minor overall growth in 2024, reflecting resilience and adaptability as automation strengthened its role across industries.

U.S. Work Visas Demystified

01/28/2025 | Marcy LaRont, PCB007 Magazine
The H-1B visa has been a long-time friend of the U.S. technology and manufacturing sectors. It allows companies to bring high-level talent from other countries or transition university students with student visas over to the workforce. This is a boon for U.S. public diplomacy while providing a deeper talent pipeline for fulfilling U.S. workforce needs.

North American EMS Industry Down 7.8 Percent in December

01/27/2025 | IPC
IPC announced today the December 2024 findings from its North American Electronics Manufacturing Services (EMS) Statistical Program. The book-to-bill ratio stands at 1.26. Total North American EMS shipments in December 2024 were down 7.8 percent compared to the same month last year.
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