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Standard of Excellence: Anticipating Customer Needs Early and Often

03/26/2025 | Anaya Vardya -- Column: Standard of Excellence
Successful companies don’t simply respond to customer needs, they anticipate them. The heart of excellent customer service lies in being proactive, where businesses foresee challenges, provide solutions, and create opportunities before customers know they need them. Here are seven ways to anticipate customer needs and implement them to ensure successful outcomes.

The Knowledge Base: At the Forefront of Electronics Manufacturing

03/26/2025 | Mike Konrad -- Column: The Knowledge Base
The electronics manufacturing industry is at a transformative crossroads, shaped by emerging technologies, shifting supply chain dynamics, sustainability initiatives, and the relentless push for miniaturization and efficiency. The industry's future will be defined by innovations in semiconductor manufacturing, automation, artificial intelligence (AI), and sustainable practices. Here, I will explore the key developments that are propelling the industry forward and their implications for manufacturers, engineers, and stakeholders.

The Test Connection, Inc. (TTCI) Joins PCBAA as First and Only Test Engineering Company

03/24/2025 | TTCI
The Test Connection Inc. (TTCI), a leading provider of electronic test and manufacturing solutions, proudly announces its membership in the Printed Circuit Board Association of America (PCBAA), becoming the first and currently the only test engineering company to join this vital consortium dedicated to strengthening domestic PCB manufacturing and supply chains.

Just Because You Can, Doesn’t Mean You Should

03/20/2025 | Tony Plemel, Flexible Circuit Technologies
Decisions are usually made by gathering information and differing opinions, then making the best choice based upon that information. The same process is used when designing flexible circuits and rigid-flex circuits. For example, when designing a flex circuit or rigid-flex circuit, we consider some basic factors.

DuPont Interconnect Materials Enabling Advancements in Aerospace & Defense, Next-Gen Automotive, and AI

03/19/2025 | DuPont
DuPont Interconnect Solutions (ICS)—a leading material solutions and systems design partner within DuPont Electronics & Industrial that addresses signal integrity and power and thermal management challenges—will showcase the benefits of its materials for printed circuit board (PCB) manufacturing and electronics assembly at IPC APEX Expo.
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